Director of Monitoring and Evaluation

Sasha Bruce Youthwork

About the organization

Sasha Bruce Youthwork is one of the largest and most experienced providers of services to youth in Washington, DC. Our mission is to improve the lives of runaway, homeless, abused, neglected, and/or at-risk youth and their families in the Washington, DC area. We achieve this by providing shelter, counseling, life skills training, and positive youth development activities to approximately 1,500 youth and 5,000 family members each year. With more than 30 years of experience meeting the growing needs of DC’s youth and families with innovative programs, Sasha Bruce Youthwork is always willing to listen and ready to help.

Duties

Sasha Bruce Youthwork seeks a Director of Monitoring and Evaluation to promote the organization's commitment to best practices through research, data collection, quality assurance measures and policy analysis. The Director is responsible for collecting, analyzing and disseminating data for continuous learning, program improvement, monitoring and accountability. Will serve as the administrator of the agency’s client database. Will ensure that SBY staff are adequately trained in documenting client-level behavioral and attitude changes. The Director will guide strategic planning for evaluation and research of agency programs, determine evaluation and research initiatives and collaborate with senior team for the overall direction and execution of a data-driven performance management system based on the best available evidence. Will assist the Senior Management Team in ensuring the Board of Directors and staff are in compliance with the rules and regulations of regulatory agencies regarding direct service performance metrics and documentation.

Duties and Responsibilities
Staff Development and Training

Maintain mandatory annual training schedule related to client database implementation, evaluation and quality assurance.
Recommend staff development and training tools in response to outcome data reports.
Assist Senior Management Team with development of individual staff development tools to be used by Program Directors and Managers during staff supervision meetings.

Qualifications

Bachelor’s Degree required. Master’s Degree preferred. Proven ability to analyze and present data while assisting staff in utilizing data in creating effective outcomes for clients. Strong experience with, and knowledge of, human service organizations’ database best practices. Detail oriented and extremely well organized, while able to understand and apply big-picture concepts. Strong written and oral communication skills. Ability to manage and streamline processes in a complex and diverse environment while managing time and adhering to deadlines. Strong interpersonal skills, with demonstrated ability to work across teams, as well as independently.

Salesforce developer or architect certification (minimum Platform Developer I).
Experience developing/working in Salesforce Lightning Experience interface.
Experience creating user guides for end user.
Very strong skills in Excel. Strong skills in MS Office applications. Prior experience in survey design and survey administration.
Prior experience in training or providing technical assistance to adult staff, teachers, school administrators, or community members.
Prior experience developing logic models for organizations or programs to be evaluated.
Prior experience conducting quantitative research, including experience collecting, cleaning, coding, and analyzing data sets.

Preferred Qualifications:

The ideal candidate will have knowledge of program evaluation of nonprofit organizations

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

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