Director of Marketing Operations

Global Citizen Year, Inc.

About the organization

Global Citizen Year puts our Fellows a world ahead so they can, in turn, move the world ahead.

The year between high school and college is the most critical developmental moment in a young person’s life. Recognized by societies and religions alike, this transition – when done by design and not by default - can become a transformation.

Each year we recruit and train a talented and diverse corps of high school graduates from across America and beyond and support them through a school-year long immersion in communities in India, Brazil, Ecuador and Senegal. As Fellows, they live with a local family and work as apprentices supporting efforts in education, health, and the environment. Through training, coaching and structured reflection our Fellows develop skills and perspectives that guide their education, shape their character, and inform their leadership.


The Director of Marketing Operations is responsible for the smooth functioning and consistent optimization of the marketing function, following the user journey from lead acquisition all the way through alumni advocacy. The Director of Marketing Operations will create the marketing framework for the team, including planning, process, infrastructure, research and analysis. This role will deliver key insights and recommendations that optimize the performance of marketing programs, managing and inspiring a small team to ensure that our initiatives are seamlessly executed and highly effective.


The following qualities are a plus:

Demonstrated hands-on proficiency in web analytics, data sources, and goals setting.

4+ years experience in a Marketing Operations role.

2+ years experience managing a team.

Demonstrated ability to use data to drive results and surface new opportunities.

Understanding of Digital Marketing fundamentals (channels, tracking, conversion, personalization), SEO and SEM strategies, paid search, and paid advertising.

Experience with Marketing automation platforms (Zapier, Intercom or equivalent) and Marketing technology systems (MailChimp, Google Analytics, Airtable).

Ability to effectively present information and respond to questions from groups and individuals of all levels of management and employees.

Ability to manage complex projects across various groups and priorities.

Adept at prioritizing, leading, and inspiring a team to achieve its goals.

A passion for creating the next generation of leaders that the world needs!

Application instructions

Contact email: [email protected]

To apply: Please submit your resume and cover letter on our website. In your cover letter, please indicate how you learned of the opening and provide 3 professional references (including direct supervisors and direct reports), your salary requirement, your current location, and the date you would be available to begin full-time work in Brazil.

Deadline: We will be reviewing applications on a rolling basis. The review will continue until the position is filled.

Global Citizen Year is an equal opportunity employer, and we strive for our staff to reflect the diverse community we serve. Applicants who contribute to this diversity are strongly encouraged to apply.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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