Digital Content and Communications Specialist, USAID, Center for Education

Dexis Professional Services

About the organization

Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.

Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.

At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.


Digital Content Management (60%)

-Lead web content strategy that reflects learning around USAID’s programmatic approaches, and provides greater accessibility to resources and evidence that can support technical practitioners in their work.
-Oversee content publishing while ensuring high standards of quality and technical accuracy, and alignment with user experience goals
-Manage multimedia content development that integrates well on the website.
Advise on web development needs, support resource management for these efforts, and, working with contractors, take the lead on implementation.
-Backstop the Center for Education’s newly formed Content Operations process by contributing input on how the website can support editorial priorities, knowledge product accessibility, and audience alignment
-Track and disseminate communications analytics

Internal and External Communication (30%)
-Write, edit, and provide clearances on briefers, talking points and materials to prepare leadership for meetings, speaking engagements, presentations, and events.
-Support the development of plans and efforts to promote education work internally and elevate the profile of education among agency leadership.
-Coordinate with others to strengthen messaging and narratives about USAID Education

Other Tasks (10%)

-Support the office in general administrative tasks related to education, planning for staff meetings and internal presentations
-Provide technical guidance on comms.


-Bachelor’s degree and a minimum of 6 years experience, or a Masters degree and 4 years of experience in communications and digital content management.
-Demonstrated understanding of website management, taxonomies, user experience, and content curation approaches.
-Proficiency in Microsoft Suite, Google Apps, Adobe Creative Suite, and basic content management systems, such as Drupal.
-Some proficiency in video development, Tableau, Distribution List/Newsletter Software, and Hootsuite.
-Demonstrated experience in strategic communications planning, program management and implementation within a developing country or resource-poor context.
-Team player with proven skills in working effectively with internal and external stakeholders.
-Demonstrated effective writing skills to produce compelling, high-quality copy on relevant topics for diverse communication products including: talking points, reports, speeches, briefing materials, and communications tools (op-eds, blogs, letters, copy for promotional materials, and other correspondence)
-Excellent interpersonal skills to work independently and effectively with limited supervision.
-Excellent verbal and written communications skills, including ability to write technical documents and give state-of-the-art presentations to colleagues in and outside of USAID.
-Ability to multi-task and maintain professionalism under tight deadlines in a team-oriented environment.
-Excellent organizational skills and attention to detail.

Application instructions

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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