Customer Service Representative

Social Security Administraion

About the organization

Social Security has provided financial protection for our nation's people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors benefits, Social Security is one of the most successful anti-poverty programs in our nation's history.

We are passionate about supporting our customers by delivering financial support, providing superior customer service, and ensuring the safety and security of your information — helping you secure today and tomorrow.


Customer Service Representatives gather facts and evidence to establish eligibility for benefits. (Field Office or Teleservice Center) Watch what Customer Service Representatives do! Watch what Customer Service Teleservice Representatives do!
•Assist the public by answering a wide variety of questions both in person and via telephone.
•Conduct interviews, investigate situations, and resolve issues.
•Assess relevant information to determine ongoing eligibility for Social Security benefits.
•Analyze a claimant’s benefit payment history.


The Social Security Administration is looking for dynamic employees with strong interpersonal, research, analytical and organization skills with the ability to learn and apply information quickly and efficiently.


Starting from $38,993 to $48301 with strong promotion potential

Application instructions

Contact email: [email protected]

Please email Resume along with proof of Separation from the Peace Corps within the last 12 months to [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

Does this sound like the position for you?

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