Customer Education Manager
About the organization
Miro is a collaborative online whiteboard platform designed for remote and distributed teams. While many of our clients include recognized corporate brands, we are proud to offer our platform for free to educators and at a discounted rate for nonprofit organizations.
Miro is headquartered in Perm, Russia, with major hubs in Amsterdam, Austin, Los Angeles, and San Francisco.
Research, design, develop and update videos, articles, diagrams, and guides to help users accomplish their goals using Miro
Report on and communicate the results of educational content to cross-functional stakeholders
Partner with cross-functional teams to align on adoption strategies and drive business outcomes
Become a Miro product expert
Contribute to the administration of a learning management system
Work with our global team to produce a world-class customer experience
Even if you don't meet all of the requirements below, please apply!
2-4 years of combined experience building engaging educational content in a variety of modalities in consultation with your stakeholders
At least 2 years of experience creating educational content in the software industry
Strong grasp of adult pedagogical principles
Experience with video editing software like Camtasia
Passion about building a Customer Education function from scratch
Adaptability to work in an ever-changing startup environment
Knowledge in agile, product management, and design methodologies is preferred
Contact email: [email protected]
Equal Opportunity Employment
The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:
The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.
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