Club Success Specialist, International

Girls Who Code

About the organization

Girls Who Code is a nonprofit organization which aims to support and increase the number of women in computer science. The organization is working to close the gender employment difference in technology and change the image of what a programmer looks like.

Duties

Cultivate relationships with a global portfolio of Facilitators to support successful program execution
Drive renewal applications for existing Clubs
Convert approved international volunteers to registering their Club members to Girls Who Code HQ through email outreach and additional individualized follow up.
Execute strategic proactive communication campaigns, as needed
Field inquiries from volunteer Clubs Facilitators via videochat, including issues such as: registering for and navigating Girls Who Code HQ, setup and execution of the Clubs Project website, student recruitment and retention, curriculum preparation, structure, and execution
Collect feedback for all open and resolved incidents, maintaining a high level of customer satisfaction
Submit weekly status updates and meet monthly registration targets
Meet weekly with a manager on the team for 1:1 check-ins

Qualifications

Successful track record in setting priorities, shaping processes, and executing quickly and effectively
Comfortable working independently and being a part of a remote, distributed team
Data driven: the ability to track outcomes through set goals
Excellent communication, presentation and people skills with an ability to balance priorities, negotiate, and work with a variety of internal and external stakeholders
Fastidious record keeping and organization
Detail-oriented, with superb organizational skills
Previous teaching or mentoring experience, especially in computer science
Experience within academically and culturally diverse classroom community, operations role strongly preferred
Experience with Google Suite and Salesforce preferred
Passion for our mission to close the gender gap in technology fields through a commitment to diversity, equity and inclusion
Proficiency in French, Spanish and/or Hindi a plus
Bachelor’s degree preferred

Application instructions

Contact email: [email protected]

Girls Who Code is an international non-profit organization working to close the gender gap in technology. Through our programs, we are leading the movement to inspire, educate, and equip young women with the skills to pursue careers in technology fields. Girls Who Code is searching for a dynamic, results-oriented Clubs Success Specialists to support international volunteer Facilitators in the implementation of our free Clubs Program, including adoption of our custom curriculum delivery system, Girls Who Code HQ. Volunteer Facilitators will be based in Canada, the U.K. and India. The ideal candidate has experience cultivating and maintaining relationships with volunteers, providing high-quality customer support, and driving adoption of technology systems. They bring experience working with and coaching educators and a passion for reaching students at scale.

This is a contracted, hourly (20 hours per week) position from August - December based in the U.K., India, and Canada.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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