Claims Specialists

Social Security Administration

About the organization

The mission of the Social Security Administration is to advance the economic security of the nation's people through compassionate and vigilant leadership in shaping and managing America's social security programs. With retirement, disability, and survivors benefits, Social Security is one of the most successful anti-poverty programs in our nation's history.

Duties

Claims Specialists speak with beneficiaries about Social Security benefits.

• Interview applicants for benefits.
• Determine a claimant’s initial eligibility for Social Security benefits.
• Analyze evidence that will help make a determination.
• Obtain, clarify, and verify data used to analyze claims and make benefit decisions.

Qualifications

Visit our public contact career website at https://www.ssa.gov/careers/ for more information. This is a career ladder position with promotion potential to the GS-11 level.
Qualifications
For GS-5: Three years' general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing.
For GS-7: One year's specialized experience that equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. Examples of specialized experience include assisting individuals with establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering claims; representing programs before the general public and providing information through the media; or evaluating benefit program operations to assess the integrity and quality; or interpreting program requirements and formulating policies, procedures and guidelines.
SUBSTITUTION OF EDUCATION: Education may be substituted for experience or may be combined with experience and will be made in acco

Salary

Entry level Salary $39,873-$49,390

Application instructions

Contact email: [email protected]

Please email resume along with unofficial transcripts to [email protected] for this excellent career opportunity.

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Equal Opportunity Employment

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