CLAIMS SPECIALIST (SOCIAL INSURANCE SPECIALIST)

SOCIAL SECURITY ADMINISTRATION

About the organization

Social Security has provided financial protection for our nation's people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors benefits, Social Security is one of the most successful anti-poverty programs in our nation's history.

We are passionate about supporting our customers by delivering financial support, providing superior customer service, and ensuring the safety and security of your information — helping you secure today and tomorrow.

Duties

The U.S. Social Security Administration (SSA) announces an open call for résumés from RPCVs and transitioning Peace Corps staff with noncompetitive eligibility (NCE). This is not a guarantee of employment.

SSA is seeking job applicants with exceptional customer service skills for a Claims Specialist (CS) position in the (Sandusky OH). The CS position is an entry level position for SSA’s field offices. Incumbents are responsible for providing direct service to the public. They conduct interviews and adjudicate customer’s claims for retirement, survivors and disability benefits. Claims Representatives work with beneficiaries to establish continuing eligibility for payment, provide assistance with administrative appeals, authorize payment, offer referral services, and identify and investigate potential program abuse. This is a career ladder position with promotion potential to the GS-11 level. Initial selections are normally made at the GS-5 or GS-7 level. Claims Specialists must successfully complete an intensive training program.

Qualifications

QUALIFICATIONS: For GS-5, three years of general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing. For GS-7, one year of specialized experience that equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. Examples of specialized experience include assisting individuals with establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering claims; representing programs before the general public and providing information through the media; evaluating benefit program operations to assess the integrity and quality; or interpreting program requirements and formulating policies, procedures & guidelines.
SUBSTITUTION OF EDUCATION: Education may be substituted for experience or combined with experience and will be made in accordance with the OPM Operating Manual, Qualification Standards for General Schedule Positions. Selectees who use education to qualify will be asked to provide official transcripts upon selection. For GS-5: Successful completion of a full 4-year course of study in any field leading to a bachelor’s degree. One year of study is 30 semester hours or 45 quarter hours. For GS-7: One full year of graduate level education in related field OR Bachelor’s Degree with superior academic achievement in a related field

Salary

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Application instructions

Contact email: [email protected]

The U.S. Social Security Administration (SSA) announces an open call for résumés from RPCVs and transitioning Peace Corps staff with noncompetitive eligibility (NCE). This is not a guarantee of employment.

SSA is seeking job applicants with exceptional customer service skills for a CLAIMS SPECIALIS(CS) position in the SANDUSKY OH FIELD OFFICE. The CS position is an entry level position for SSA’s field offices. Incumbents are responsible for providing direct service to the public.

BENEFITS: (Specific to Sandusky OH ) salary(GS-5=36,746; GS-7=45,518; GS-9=55,677; GS-11=67,364) ; cost of living increases; promotion opportunities and career development; retirement plan, health coverage; life insurance; paid leave/holidays; flexible spending accounts.

If interested, send a resume and a short cover letter to BELEN CONTRERAS at [email protected] with the subject line: “Peace Corps Volunteer Employment Consideration”

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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