Claims Specialist (CS)

Social Security Administration

About the organization

We are one of the largest independent agencies in government with over 60,000 employees. We work at more than 1,400 field offices and service centers throughout the country, as well as regional and headquarters locations.

Duties

The U.S. Social Security Administration (SSA) announces an open call for resumes from RPCVs and transitioning Peace Corps staff with noncompetitive eligibility (NCE). This is not a guarantee of employment.

SSA is seeking job applicants with exceptional customer service skills for a Claims Specialist (CS) positions in the Los Angeles (Koreatown) area.

• Provides direct service to the public.
• Conducts interviews and adjudicate customer’s claims for retirement, survivors and disability benefits.
• Works with beneficiaries to establish continuing eligibility for payment.
• Provides assistance with administrative appeals.
• Authorizes payment.
• Offers referral services.
• Identifies and investigates potential program abuse.

Assist the public in person or by phone to establish entitlement to Social Security benefits. Your contacts will allow you to obtain, clarify and verify data used to analyze claims and make benefit entitlement decisions. Before beginning the job, Claims Reps must successfully complete a four month paid training program.

Qualifications

GS-5: Experience that shows the ability to perform the listed duties OR 4 years of college leading to a bachelor's degree OR a bachelor's degree OR combo of experience & education.

GS-7: Experience that shows ability to perform listed duties OR 1yr of graduate level education OR bachelor's degree & superior academic achievement in a related field OR a combination of e

Salary

GS 5: $41,530 GS7: $51,444

Application instructions

Contact email: [email protected]

Interested candidates should email their resume and Noncompetitive Eligibility (NCE) letter directly to [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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