Claims Specialist

Social Security Administration

About the organization

Social Security is a dynamic agency of the Federal government committed to quality service for those who depend upon the economic security that our programs and benefits provide. Our employees uphold the highest standards in compassionate and responsive service. Most of our positions involve direct face-to-face contact with the public. Our employees receive in-depth training not only in Social Security and State laws, but also in the computer processing equipment used in our automated environment. Our employees are reflective of the unique history and cultural diversity of our region. In many of our positions, employees with bilingual skills are especially appreciated by the local communities that they serve. The Social Security Administration provides equal opportunity for all persons without regard to race, color, age, national origin, religion, gender, disability or sexual orientation.

Duties

Once selected for the Claims Specialist position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.

Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA. For more information about the position, please visit: https://www.ssa.gov/careers/careersPublicContact.html and select Claims Specialist.

Qualifications

Skills We Look For:

• Ability to research, interpret and apply standards, directives, policies and legislation.
• Communicates effectively.
• Provides clear, accurate oral and/or written information.
• Skill in using online technology and automation tools.
• Ability to manage multiple priorities and balance workloads.
• Maintains positive and productive working relationships within the office, work unit or group.
• Demonstrates resourcefulness by successfully seeking solutions to problems.

Salary

$35,208- $64,545

Application instructions

Contact email: [email protected]

Application Instructions:

Please send your résumé, DOS, and a short cover letter to Casey Hurst, District Manager, at [email protected] with the subject line, "Peace Corps Volunteer Employment Consideration."

Note: This is an invitation to submit a resume only if you have existing noncompetitive eligibility, and is not a guarantee of employment.

Before responding to this announcement, please review the Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of all positions posted to this jobs board. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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