Claims Specialist

Social Security Administration

About the organization

Social Security has provided financial protection for our nation's people for over 80 years. Chances are, you either receive Social Security benefits or know someone who does. With retirement, disability, and survivors' benefits, Social Security is one of the most successful anti-poverty programs in our nation's history. We are passionate about supporting our customers by delivering financial support, providing superior customer service, and ensuring the safety and security of your information — helping you secure today and tomorrow. Social Security is committed to helping maintain the basic well-being and protection of the people we serve. We pay benefits to over 60 million people including retirees, children, widows, and widowers. Learn more about us at


As a Claims Specialist with SSA, you will contribute to the Agency's mission through direct and personal service to the public. Claims Representatives interview applicants for benefits, determine a claimant’s initial eligibility for Social Security benefits, and analyze any evidence that will help make that determination.

These employees obtain, clarify, and verify data used to analyze claims and make benefit decisions. A Claims Specialist:

•Provides direct service to the public
•Conducts interviews and adjudicate customer’s claims for retirement, survivors and disability benefits
•Works with beneficiaries to establish continuing eligibility for payment.
•Provides assistance with administrative appeals.
•Authorizes payment
•Offers referral services
•Identifies and investigates potential program abuse

Visit our public contact career website at for more information.


For GS-5: Three years' general experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing.
For GS-7: One year's specialized experience that equipped the applicant with the knowledge, skills and abilities to perform successfully the duties of the position. Examples of specialized experience include assisting individuals with establishing their entitlement to receive benefits; or adjudicating, authorizing or reconsidering claims; representing programs before the general public and providing information through the media; or evaluating benefit program operations to assess the integrity and quality; or interpreting program requirements and formulating policies, procedures and guidelines.

SUBSTITUTION OF EDUCATION: Education may be substituted for experience or may be combined with experience and will be made in accordance with the OPM Operating Manual, Qualification Standards for General Schedule Positions. Official transcripts will be requested upon selection.

For GS-5: Successful completion of a full 4-year course of study in any field leading to a bachelor’s degree. One year of study is defined as 30 semester hours or 45 quarter hours.
For GS-7: One full year of graduate level education in a related field OR a Bachelor’s Degree with superior academic achievement in similar job


For GS-5 $46020.00: For GS-7 $57007.00 - Potential promotion to GS-11 $84366.00 within two-three years with successful performance.

Application instructions

Contact email: [email protected]

Contact email: [email protected]
This is an open call for resumes from RPCVs and transitioning Peace Corps staff with noncompetitive eligibility (NCE). This is a solicitation of interest and is not a guarantee of employment. Submission of a resume does not constitute a job application. Please email your resume, college transcripts (if available) and evidence of non-competitive eligibility to [email protected].

Before responding to this announcement, please review the RPCV Career Link Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of every position posted to the jobs board and we ask everyone to use caution when contacting and/or sharing information with any organization while seeking employment. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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