Case Manager - Housing Navigator (Bilingual)

YouthCare

About the organization

YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today, and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

Duties

ESSENTIAL RESPONSIBILITIES:
- Identify clients through outreach efforts and community partnerships. Determine eligibility and complete enrollment process.
- Provide a minimum of 20 hours weekly direct contact with participants, including face-to-face counseling, advocacy and transportation and assisting young people in meeting their basic needs of food, housing and safety.
- Maintain an active caseload of approximately 25 young people. Provide a full range of case management services, including crisis intervention, counseling and referrals. Work in collaboration with other agencies and institutions to meet the needs of the clients. Accompany young people to appointments as needed.
- Develop a working knowledge of community resources and assist young people to access resources related to housing, education, legal services, employment, mental health, drug/alcohol treatment, disability services, and mainstream services.
- Maintain complete and timely documentation of clinical files including enrollment forms, status reports, confidentiality and compliance related documents, and case notes. Ensure all client-related data is both current and accurate in required records and/or YouthCare’s Evaluation System (YES).
- Compile and complete monthly reports as required by contract guidelines.
- Engage young people through Motivational Interviewing, Trauma Informed Care, Harm Reduction, and strengths-based approaches.

Qualifications

MINIMUM REQUIREMENTS:
- 1 or more years of experience providing services to young people experiencing homelessness and/or vulnerable young people.
- Proficiency in Microsoft Office. Willingness to learn computer-based case management system.
- Flexibility and ability to work in fast paced environment.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- High School Diploma or GED.
- Experience and credentials must comply with program contract requirements.
- Oral and written fluency in both English and Spanish.

PREFERRED REQUIREMENTS:
- Bachelor’s Degree in a related field or 2 or more years’ experience working with young people experiencing homelessness.
- Specific work with homeless and/or at-risk young people in King County.
- Additional experience with high-risk populations, such as young people experiencing homelessness, chemical dependency, emotional or behavioral disorders.
- Registered Counselor.

Salary

$23.75 per hour

Application instructions

Contact email: [email protected]

Please submit a cover letter and resume for this position when applying.

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Equal Opportunity Employment

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