Case Manager - Community Advocate (Bilingual)

YouthCare

About the organization

YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.

YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

Duties

YouthCare’s Bilingual Community Advocate is an independent, self-driven position that provides case management and advocacy services to young people between the ages of 13 – 24 who have been sexually exploited and abused, including labor trafficked, and justice involved. The Bilingual Community Advocate works collaboratively with YouthCare staff, other community partners, the natural supports in a young person’s life including family members, and the young person to identify, engage, and support eligible young people to increase personal safety, navigate complex systems, and gain access to existing services. Primary job responsibilities include outreach and engagement, safety planning, harm reduction strategies, training for youth and family members including other key adults in the youth’s life. Developing and maintaining relationships within the juvenile justice system and law enforcement are also key components of the position.

Per contract requirements, the Bilingual Community Advocate is responsible for minimally enrolling 20 young people per year onto the caseload and is expected to develop and maintain relationships with other service providers in order to facilitate referrals. Youth and families may be coping with issues such as unstable housing or homelessness, mental illness, histories of trauma and violence, involvement in the juvenile justice system, drug/alcohol issues, pregnancy or parenting issues, etc.

Qualifications

- Verbal and written fluency in both English and Spanish. Must pass language proficiency test.
- 2 or more years of experience providing counseling or case management.
- 2 years’ direct experience working with, young people that have been sexually exploited, victims of sexual abuse or sexual assault, and labor trafficked.
- Knowledge and experience working with disadvantaged young people in the areas of crisis intervention, child abuse/neglect, juvenile justice, domestic violence, housing and homelessness, substance abuse, mental health issues, public assistance rights, sexual abuse and assault, family dynamics.
- Knowledge of systems and resources relevant to the population.
- Experience networking and advocating with other agencies to access housing, medical, financial, legal, educational and other resources on behalf of young people or young adults.
- Ability to relate in an empathetic, supportive, non-judgmental manner to young people and their families.
- Strong ability to work independently and remain motivated and engaged.
- Commitment to YouthCare's initiatives to build cultural proficiency and staff engagement across the agency.
- Great passion for YouthCare's mission and helping young people thrive.
- High School Diploma or GED.
- Experience and credentials must comply with program contract requirements including but not limited to DCYF background check and must be at least 21 years of age.

Salary

$22.75 per hour

Application instructions

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Equal Opportunity Employment

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