Business Analyst, Information Technology
About the organization
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
Our team needs a dynamic and enthusiastic individual who can jump in and support our IT needs. If you want the opportunity to work with a fast-growing and entrepreneurial team reshaping the charitable sector, then this job is for you. The business analyst will help assess and strengthen our IT infrastructure to help us provide the best service to our internal teams and clients.
•Support service desk ticket management through assessing issues for complexity, severity, and root cause
•Liaison with internal developers and contractors to create recommendations for technical and process solutions to issues
•Play a leading role in building out technical documentation of our IT infrastructure, including system capabilities, integrations, and core use cases
•Analyze and document current workflows and procedures and make recommendations for improvements
•Conduct requirements gathering with a variety of stakeholders for large strategic projects, and own technical requirement documentation for projects
•Create and implement testing plans
•Communicate with internal developers and vendors on technical requirements and testing plans
•Construct workflow charts and diagrams
•Understand and communicate the financial and operational impact of any changes
•2+ years of relevant experience
•Experience writing technical requirements and comfort leading requirements elicitation meetings
•Experience writing and conducting test plans
•Detail oriented, analytical, and inquisitive mindset
•Excellent written and verbal communication skills
•Ability to work independently and collaboratively
•Extremely organized with strong time-management skills
•Strong knowledge of SDLC
•Experience with Visio or similar diagramming tools
Other Highly Preferred Knowledge, Skills and Experience and Key Characteristics
Familiarity with one or more of the following is a plus:
Submit a resume and a one-page cover online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.
We will review applications as they are received and look forward to hearing from you.
Equal Opportunity Employment
The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:
The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.
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