Bosnia and Herzegovina: Monitoring & Evaluation/Impact Manager, Media Engagement Activity (MEA)


About the organization

At Internews, we believe everyone deserves trustworthy news and information to make informed decisions about their lives and hold power to account. We train journalists and digital rights activists, tackle disinformation, and offer business expertise to help media outlets become financially sustainable. We do all of this in partnership with local communities – who are the people best placed to know what works.

We support independent media in 100 countries, from radio stations in refugee camps, to hyper-local news outlets, to individual activists and reporters. We’ve helped our partners reach millions of people with quality, local information that saves lives, improves livelihoods, and holds institutions accountable.


The Monitoring & Evaluation/Impact Manager will support a USAID-funded media development project in Bosnia and Herzegovina (BiH) focused on supporting media partners in BiH to enhance the quality of their content production; facilitate adherence to journalistic standards; expand their reach and appeal to target audiences; improve their business practices to help them operate as viable enterprises; and increase their security from politically motivated lawsuits and cyberattacks. This position will report directly to the Chief of Party (Project Director) and lead the overall design and implementation of evaluation and monitoring systems for the Project, defining specific processes, methodologies and tools for planning, monitoring, evaluation, learning, accountability and reporting in line with Internews and Project donor's requirements. The M&E/Impact Manager will ensure continuous and rigorous data collection, collect impact data, train and support grantees, contribute to the preparation of reports, and help to develop and support the Project's learning agenda in order to inform adjustments to the Project's design and activity plans.


- English language fluency and proficiency in Bosnian/Croatian/Serbian are required.
- A minimum of 4 years' experience in monitoring and evaluation of large, internationally funded democracy and governance programs, preferably media development programs. Experience monitoring USAID and USG-funded programs strongly preferred.
- Demonstrated ability to communicate M&E requirements and outcomes to program beneficiaries, project colleagues, project funders, and other stakeholders.
- Proficiency in evaluating design and development of M&E indicators. Good working knowledge of statistics and ability to obtain, analyze and interpret data and present findings in oral and written form.
- Experience in quantitative and qualitative data collection/survey design, implementation and analysis.
- Competent in MS Excel, word processing, and PowerPoint.
- Ability to apply lessons learned from other contexts.

Application instructions

To apply, please submit CV and optionally a cover letter via our Careers page.

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