Bilingual Clinical Case Manager

Northern Virginia Family Service


The Clinical Case Manager provides intensive social services case management to clients of NVFS’ Multicultural Center who are typically immigrants and refugees exposed to traumatic experiences including, but not limited to domestic violence, sexual assault, and trafficking. The Clinical Case Manager ensures their comprehensive needs are met which includes social, medical, psychological, spiritual, and legal. The Clinical Case Manager also provides individual and group services that help promote the overall wellbeing of trauma survivors, conducts outreach and trainings in the community, serves as liaison with community partners, and in general, represents the case management program in the community. The Clinical Case Manager assesses client needs, shares resources, makes referrals, and meets regularly with active clients in the office setting. The Clinical Case Manager helps clients learn new coping skills, build on their existing ones, and identify triggers so that clients can more easily achieve their goals. The Clinical Case Manager works with a team that supports the goal of moving clients towards greater self-reliance. The Clinical Case Manager will also serve as a liaison with other service providers on behalf of clients. In light of the COVID-19 pandemic, this role will be working remotely until at least September 2021.


Bachelor’s degree in any field from an accredited college or university plus three (3) years of professional social work or case management experience; OR Master's degree in Social Work or other human services field, plus one (1) year of professional social work or case management experience.
At least one (1) year of experience working with victims of domestic violence, immigrants, refugees and or/other trauma survivors.
Must be able to develop client relationships that facilitate effective assessment and delivery of services that support client self-sufficiency.
Demonstrated knowledge and understanding of Trauma-Informed approaches to service delivery.
Prior experience in developing and providing group-based trainings and workshops for client populations, community members, and/or professionals a plus.
Fluency in English and Spanish required; additional language skills always welcome.
Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.
Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability.
May be called upon to work beyond normal working hours
Successful completion of background checks required upon hire

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