Bilingual Case Manager (Community Crisis Response)

Northern Virginia Family Service

About the organization

At Northern Virginia Family Service (NVFS), we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively provide to our community, clients and coworkers. We celebrate and thrive on our differences and welcome everyone’s unique contributions. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace.

NVFS values diversity in our workforce. We strongly encourage all interested individuals to apply, including people of color, all genders and gender identities, people of all abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni.


Case Managers provide intake, information and referral, and brief assessment for all callers / assigned cases; conduct detailed assessment, treatment/intervention planning and follow-up for each assigned case management client; and serve as an advocate and liaison for and on behalf of clients as needed.

The Community Crisis Response Case Manager will provide direct services to individuals and families to support the goal of addressing their crisis-related needs. This includes basic and urgent needs (such as food, clothing, supplies, medication, child care, etc.), restoring safety, and promoting well-being. The Case Manager will connect clients to existing federal, state and local resources for financial and basic needs assistance, and to longer-term resources. In light of the COVID-19 pandemic, this position will be working remotely until at least September 2021.


Prefer one of the following:

Bachelor’s degree in Social Work or other human services field from an accredited college or university; OR
Associate’s degree with at least two (2) years of relevant work experience; OR
No relevant education with at least four (4) years of relevant work experience.
At least one (1) year of experience providing client services in human services environment required.
Experience providing services to individuals in crisis and/or in a human services environment strongly preferred.
Oral and written fluency in English and Spanish required; additional language skills always welcome.
Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of Microsoft Office Suite required.
Must be able to demonstrate and live the organizational values of Communication, Integrity, Respect, Collaboration, and Accountability
May be called upon to work beyond normal working hours
Successful completion of background checks required upon hire

Application instructions

Please apply via our website.

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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