Benefits Counselor

Northern Virginia Family Services


Soar Advocate:
•Collaborate with referral sources and community partners to identify clients eligible for services through team meetings, outreach, and referrals.
•Assign cases and provide administrative and technical support to Benefits Team and other staff as needed.
•Assist referred clients in filing initial documentation of representation with local Social Security Administration (SSA) offices.
•Complete interviews with candidates to gather information and medical records to complete SSI/SSDI applications.
•Prepare Medical Summary Reports for candidate applications.
•Accompany clients to appointment(s) at the local SSA offices.
•Perform administrative tasks as needed.

Benefits Counselor:
•Provide guidance on benefits, work incentives, and employment services available to clients.
•Provide planning and assistance to persons with disabilities (and their families) who are potentially eligible to participate in Federal and State work incentive programs.
•Provide information to beneficiaries on health benefits coverage options that may be available including benefits counseling and assistance to Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) disability beneficiaries participating in Community Housing programs (RSSP/MTW/RHAP), who are considering or anticipating changes in their employment situation. Screen and refer beneficiaries with disabilities to the appropriate employment networks.


•At minimum a Bachelor’s degree in Social Work, Social Sciences or related field
•At least three (3) years of professional experience working with public entitlements and persons with disabilities required. This may include personal/lived experiences with disabling conditions.
•CWIC certification from Virginia Commonwealth University (VCU) or WIP (or Youth WIP) certification from Cornell University required.
•SOAR training and Virginia SOAR certification required
•Demonstrated knowledge and understanding of: ◦Social Security Disability Benefits, Work Incentives, and Employment Support Programs.
◦Disability rights and Independent Living philosophy.
◦Service system, benefits, entitlements and supports utilized by people with disabilities.
◦Community resources available to people with disabilities.

•Team player with a collaborative approach towards accomplishing goals while being self-driven and able to work independently as well.
•Must be experienced in, comfortable with and willing to conduct presentations and trainings to groups.
•Strong organizational skills and attention to detail
•Excellent verbal and written communication skills including comfort using the phone, public speaking and presentation skills. Demonstrated ability to communicate effectively with people with disabilities and their families, other organizations, community partners and volunteers.

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

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