Associate I/II/Associate Business Process Management Specialist (5-7)
About the organization
Since 1970, DAI has worked in more than 150 countries—delivering results across the spectrum of international development contexts, from stable societies and high-growth economies to challenging environments racked by political or military conflict.
Summary of the position:
The incumbent will work within the Business Process Management (BPM) unit to assist with coordination and implementation of business process improvement projects focused on ensuring compliance, while also improving effectiveness and efficiency, in support of DAI’s USG business goals. The Business Process Associate will ensure DAI’s policies and procedures are maintained and updated as needed, provide a number of quality assurance functions, and provide targeted support to other departments within the Bethesda office.
Roles and Responsibilities:
Supports BPM team to conduct periodic analysis of business data as directed by the Director, Business Process Transformation or designee. Provides input and assistance in the development of departmental priorities.
Helps develop BPM project plans and helps facilitate working group sessions throughout all phases of the BPM process. Monitors, documents and presents process improvements. Meets with stakeholder groups to discuss cross-department initiatives and facilitates the discussion of potential solutions for areas of inefficiency, bottlenecks, or waste. Processes updates of DAI’s Operations Manual and Field Operations Manual as assigned. Works with the Delivery teams to ensure the content of the DAI Operations Manual and the Field Operations Manual are being consistently supported and trained.
Grade 5: Minimum of 2 years of professional experience and a bachelor’s degree; or a Master’s degree
Grade 6: Minimum of 3 years of professional experience and a bachelor’s degree; or 1 year of professional experience and a Master’s degree.
Grade 7: Minimum of 4 years of professional experience and a bachelor’s degree or 2 years of professional experience and a master’s degree.
Experience or interest in business process improvement
Ability to work as part of a multi-disciplinary team.
Strong organizational skills and attention to detail.
Excellent interpersonal, oral and written communication skills
Equivalent combination of education/training and experience will be considered.
Equal Opportunity Employment
The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:
The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.
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