Assertive Engagement Housing Program Specialist II (Bilingual)

Impact NW

About the organization

Impact NW started over 50 years ago when a group of neighbors came together to address the growing poverty in their Southeast Portland neighborhood. Ever since, Impact NW has worked to create life-changing partnerships with our clients to help them stabilize and strengthen to achieve their goals. The key to our success is our people. Our employees are passionate and compassionate and they are our strength in supporting our mission. The rich lived and educational backgrounds of our employees enables us to tap our deep, diverse knowledge and experiences to build relationships with clients from many backgrounds and provide the extra support and guidance our clients desire. If you believe in what we do, join our team. Together, we can find a way. People of color and people from historically marginalized communities are strongly encouraged to apply.


- Conduct screening, intake and/or referral of internal and external requests for service.
- Provide progressive person-centered and strength-based engagement, assessment, and ongoing case management and supportive services using the principles of Assertive Engagement.
- Develop trauma informed client relationships that promote independence and encourage the unique strengths of each participant.
- Work independently within given guidelines, show flexibility to best serve client needs, and effectively engage clients from diverse backgrounds in problem solving towards mutually agreed upon goals.
- Serve as a liaison to collaborating organizations including schools, social services, state agencies, and community groups as assigned.
- Coordinate multi-disciplinary service providers (eg. healthcare, wellness, addiction recovery, mental health, employment, and social services) and provide education regarding benefits (WIC, Medicaid, TANF, SNAP, veteran-specific benefits, SSD, SSI, Medicare, etc.) while ensuring that participants have control over their choice of service providers.
- Research and compile data on new resources; update current resource information on a regular basis, and distribute information to both residents and staff.


- Bilingual Spanish or Russian/English
- Bachelor’s degree or equivalent in social work or related field. Equivalent experience may be substituted for education requirement.
- Experience in human services, preferably working with families experiencing poverty and homelessness.
- Experience in working with clients who identify having mental health, addiction/recovery, and/or other long term disabilities.
- Demonstrated ability to effectively work within a strength-based, trauma-informed and person-centered support service delivery model.
- Knowledge or experience in the principles of harm-reduction and Housing First.
- Sensitivity and ability to relate to people from diverse lifestyles, socioeconomic levels, and cultures with the abilities to provide culturally responsive services.
- Ability to engage and collaborate with a broad spectrum of community members.
- Possess good organizational skills and ability to prioritize multiple and varied tasks.
- Ability to communicate effectively, both orally and in writing.
- Personal transportation and a valid driver’s license with acceptable driving history and ability to travel efficiently in the metro area.
- Computer proficiency, including Microsoft Office computer programs and database entry.



Application instructions

For full consideration, please provide both a Resume and Cover Letter

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Equal Opportunity Employment

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The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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