Arizona Serve AmeriCorps Family Housing Resources Housing Counseling Program Specialist

Arizona Serve

About the organization

Arizona Serve is an AmeriCorps program of Prescott College. Our mission is to connect passionate people with transformative community projects to fight poverty.

Our vision is that communities and the individuals who serve them thrive when every person contributes to a sustainable and just existence.

Duties

A. Process Housing Counseling Intakes:
● Learn current system and intake coordination process,
● Work on new client facing database and trouble-shooting for clients,
● Ensure appropriate documentation is gathered for individualized
counseling sessions,
● Manage welcome series and email/voicemail communication for those
seeking information for seamless communication with clients
● Assist with emergency assistance programs, providing basic and
intermediate level information, reviewing qualifications for program,
updating tracking system

B. Facilitate Online Education Program Platforms:
● Manage online education portal and client records
● Assist in researching/evaluating in developing and implementing online
group classes
● Develop system for following up with inquiries/clients that do not follow
through on online platforms to see what services they may need instead
● Develop and collect satisfaction surveys for housing counseling and
financial education

Qualifications

● 18 years or older, no upper age limit. All ages are welcome and
encouraged to apply
● Proficient in Microsoft Word, Excel, Publisher, PowerPoint, and
Internet-based communications
● Demonstrated ability to work independently and in a team setting in
a consistent, energetic, positive manner
● Strong organizational and time management skills
● Ability to be flexible and work well in a variety of situations
● Effective problem-solving skills
● Ability and desire to work with diverse community members
● Friendly and effective interpersonal skills
● Access to reliable transportation
● Bilingual English/Spanish a plus

Salary

$8,471 for 8 months of service

Application instructions

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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