AmeriCorps Client Service Navigator

Alaska Public Defender Agency

About the organization

The Alaska Public Defender Agency (PDA) provides constitutionally mandated legal representation to low-income Alaskans, representing individuals charged with felony and misdemeanor offenses, parents in child protective services cases, and others. AmeriCorps members play a vital role at the PDA by working with clients to address their non-legal needs. Members serve across the state, assisting clients primarily in accessing substance use disorder treatment, housing, and public benefits. The program’s long-term objective is to increase clients’ day-to-day stability and access to community supports, and to decrease recidivism in the population served.

Duties

1. Meet with Public Defender Agency clients referred by attorneys and complete background interviews to determine clients’ social/economic needs. Client meetings will take place both in offices and in correctional centers. 2. Assist clients in applying for substance use disorder treatment and government benefits including Medicaid, SNAP, and TANF. 3. Connect clients with community resources in areas including housing; mental health services; employment; and nutrition assistance. 4. Advocate for clients with community resource providers and Department of Corrections officials. 5. Maintain professional working relationships with community resources and local service providers; coordinate services among providers as needed. 6. Maintain client records by documenting all client interactions and efforts made to connect clients to services. 7. Accompany clients to court hearings and appointments as needed.

Qualifications

High school diploma and some college required. Minimum age is 18. Members should have excellent written and oral communication skills and be able to interact in a professional, nonjudgmental, and empathetic manner with a diverse range of clients and colleagues. Please note that due to agency restrictions, we are not able to accept applicants with any misdemeanor or felony conviction, regardless of when the conviction occurred. All positions and position offers are contingent upon grant funding.

Salary

Living allowance of $1300/month (amount subject to change)

Application instructions

Contact email: [email protected]

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Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.


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