Administrative Assistant - Learning and Development


About the organization

Thresholds is one of the oldest and largest providers of recovery services for persons with mental illnesses and substance use disorders in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.

Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods.


The Administrative Assistant provides administrative support for the Learning and Development department, and reports to the Director of Workforce Development. Works with a diverse group of important external partners visitors as well as internal contacts at all levels of the organization. Recommends changes in office practices and procedures and contributes to agency wide initiatives and projects as needed.

Essential Duties and Responsibilities
Assists the department with daily operations of the program including typing, filing, answering telephones, managing calendars, and ordering supplies.
Schedules and organizes activities such as internal and external trainings, meetings, conferences, and travel.
Manages the Learning Management System (LMS) by creating training course paths, uploading training materials, managing reports, assigning modules, and general upkeep.
Manages continuing education units (CEU) held by Thresholds. This includes applying for all CEUs, coordinating with governing bodies to obtain CEUs and managing the CEU spreadsheet, and all other duties required to maintain CEU accreditation.



High school diploma or GED is required
Bachelor's degree is preferred


Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 5+ years related experience.
Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
Ability to type 35-45 words per minute.
Ability to use a computer including familiarity with the Internet and email.


Strong computer skills.
Proficiency in Microsoft Office products, especially MS Word, Excel, and PowerPoint. May be required to have knowledge or learn other pertinent software products.



Application instructions

Contact email: [email protected]

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