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Career Coach (Bilingual-Spanish/English)

About SER Metro-Detroit

Since 1971, SER Metro-Detroit has consistently maintained a high-performance record in the skills training and placement of consumers into unsubsidized employment in the private sector and in providing employers with a diverse, qualified workforce. The means by which our mission of cultivating a qualified, skilled and adaptable workforce for metropolitan Detroit and the global economy is reflected in our name: Service, Employment, and Redevelopment. SER Metro-Detroit works to give each consumer of services the resources needed to create a life of self-sufficiency and self-fulfillment. SER program mix includes: literacy and education, job readiness skills training, occupational skills training, vocational skills training, job seeker and employer services, welfare reform programming, economic and community development, employment, and extensive youth programming. The services delivery system includes the active participation of the public and private sectors, education, and government.

Duties

1. Adheres to the mission of the SER. 2. Assures that the implementation of service plans to meet customer needs is carried out effectively and according to policies and regulations. 3. Maintains relationships and connects with employers and partners to generate job opportunities for the job-seeker base. 4. A career coach has a current understanding of economic and employment trends and emerging career opportunities. 5. Works closely with students to determine the type of jobs matching our job-seeker base's skills and qualifications. 6. A career coach provides workshops on career readiness soft skills and advises candidates on how to prepare for interviews. 7. Make ongoing follow-up calls and/or site visits (if applicable) with job seekers and employers to determine employment status and satisfaction with services delivered. 8. Manages and updates the database of job development leads and case notes. 9. Maintains program database, including data collection, input, and program reporting. 10. Assists with workshops, special events, and programming (Money Smart Week, Show Me the Money Day) 11. Contributes to the team effort by performing other duties as assigned.

Qualifications

1. Graduation from an accredited four-year college or university with experience in social work, counseling, career planning, placement, or related field. 2. Bilingual language skills required (English and Spanish). 3. Experience in WIOA and employment and training program operations preferred. 4. Knowledge of community resources, of case management principles, objectives, standards, and methods, and of program policies and procedures. 5. Knowledge of or ability to learn and use Salesforce, LaunchPad, OSMIS, FileMaker, and other reporting systems. 6. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Teams, and Access). 7. Ability to make frequent visits to training providers’ sites. 8. Ability to communicate effectively with customers, vendors, administration, and other employees verbally and in writing. 9. Must possess and have a valid Michigan Driver's License. Must be willing to work a flexible schedule and have access to reliable transportation to perform required fieldwork responsibilities. 10. Able to work in a fast-paced and performance-based environment.

Application instructions

Before responding to this announcement, please review the RPCV Career Link Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of every position posted to the jobs board and we ask everyone to use caution when contacting and/or sharing information with any organization while seeking employment. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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