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Bilingual Crisis Case Manager (HSPRS)

About International Rescue Committee

The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC is at work today in over 40 countries and 29 U.S. cities. The IRC’s Resettlement, Asylum, and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to gain stability and control of their future. RAI serves more than 100,000 individuals each year, through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.


• Initial in-home assessment with child & sponsors followed by weekly in-person contacts for the first 45-60 calendar days, depending on the presenting need(s) of the released child and sponsor family. As needs stabilize, services can be conducted remotely with monthly in-person visits throughout the remainder of the case. • Develop individualized service plan that guides the provision of high quality, trauma-informed case management services. • Conduct a comprehensive assessment to provide a recommendation for the purpose of reunifying children with their potential sponsors, including conducting interviews with shelter case managers, clinicians, the minor, sponsor, & all household members. This includes completing an in-person home visit & documenting findings in a comprehensive report within 10 days of referral. • Continually assess ongoing changes in behavior & general conditions that could impact the safety, wellbeing, & success of children • Provide crisis intervention support when necessary, including involving Child Protective Services, law enforcement & other local stakeholders. • Serve in the lead role on a case if there are current suicidal attempts, safety concerns, or current trafficking concerns or play a supportive role to the Level 2 Case Manager when the minor is not in a crisis. • Provide referral & connection to: Legal services; Education and English language classes; Medical care & behavioral healthcare; Placement stability


• Master’s degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s degree with at least five years of relevant experience. • Written & verbal fluency in Spanish and English • Minimum of two years’ experience providing case management, including conducting intakes & assessments, developing service plans, and documenting services through case documentation. • Minimum one year of professional experience working with children, family reunification/ preservation, kinship care, foster care, child welfare, conducting home studies, or related child protection work • Proven ability to manage complex client situations centering client safety & child protection principles. • Experience working with immigrant populations. Experience working with unaccompanied minors in the post release services field is strongly preferred. • Knowledge of local community social services & navigating the social service system. • Demonstrated success working effectively in a multi-cultural environment. • Self-starter with excellent problem-solving skills combined with the ability to prioritize duties & manage time effectively. • Ability to travel up to 70% of the time up to 200 miles. Often nights & weekends. May need to do a rotation of being "on call" at a regular interval. • Proficient in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom, and other platforms

Application instructions

Before responding to this announcement, please review the RPCV Career Link Terms of Use [PDF]. The Peace Corps is not able to confirm the legitimacy of every position posted to the jobs board and we ask everyone to use caution when contacting and/or sharing information with any organization while seeking employment. If you believe an announcement has violated the Peace Corps Terms of Use, please contact [email protected].

Equal Opportunity Employment

The posting employer has certified that this announcement complies with Peace Corps’ Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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