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Contracts and Vacancies

Advise on Social Media Design for Healthcare Social Enterprise

Peace Corps Liberia is seeking to engage the local market on the requirements listed below.

Advise on Social Media Design for Healthcare Social Enterprise


Open to all RPCVs

Activity/project background

Partner: Health System Training Network (HSTN) (Community-based Organization)

Health Systems Training Network (HSTN) is a social enterprise operating in Liberia’s health industry aimed at building and implementing evidence-based training, learning networks, patient care, and patient, clinical and managerial decision tools that improve community health and patient experience, safety, and outcomes. HSTN provides training for health care workers (doctors, nurses, community health workers, public healthcare workers, etc.), patients, and other care givers to deliver evidence-based healthcare.

The program promotes quality of patient care, provides entry-level skills for employment as well as continuous education and training for health care providers. At HSTN, holistic learning occurs in an atmosphere of mutual respect where questions are welcome, problem solving is encouraged and opportunities for guided practice exist. We also foster collaboration with other health care providers for continuous education. Some of our services include in-person training and learning platform with courses on quality patient care and responsive procurement and inventory management, Liberia's first fleet of mobile health clinics for vulnerable population, and digital health coaches for vulnerable population via Text4Health program.

HSTN is requesting a Virtual Service Pilot Participant (VSPP) to strengthen the capacity of the organization to solidify its social media presence and brand content enabling it to reach a wide range of health care providers.

HSTN has not previously worked with a Peace Corps Volunteer. However, they understand that the role of a VSPP is very different than a two-year Volunteer.

Virtual service engagement and tasks

The VSPP will engage in the following tasks to strengthen the capacity of staff, in collaboration with their Host Country Partners:
• Co-assess social media branding and visibility through group and one-on-one training
• Co-develop social media training manuals
• Advice on the development of social media policies
• Train staff in website designs, maintenance, and expansion
• Advice on the development of a responsive and interactive social media platform

This engagement is expected to be approximately 12 weeks. VSPPs are expected to engage on the tasks listed above for an estimated 5-15 hours per week.

Meetings between VSPPs and Host Country Counterparts will take place during normal office hours, Liberia time. Specific times will be determined during orientation.

The Host Country Counterpart will have access to Zoom, WhatsApp, Google Meet, and email for regular communication and collaboration.

Per the Child Protection Code of Conduct, when engaging online with minors (0-18), two adults must be present.

Optional additional activities

The Peace Corps mission is to promote world peace and friendship by fulfilling three goals:

  1. To help the people of interested countries in meeting their need for trained men and women.
  2. To help promote a better understanding of Americans on the part of the peoples served.
  3. To help promote a better understanding of other peoples on the part of Americans.

Goal 1 will be achieved through the VSPP's engagement and completion of the above tasks. The counterpart and VSPP may also choose to identify an activity that aligns with Goal 2. Additionally, the VSPP may identify a Goal 3 activity to implement during their engagement. See recommendations and tools for Goal 3 activities.

Essential qualifications

Education: Bachelor of Science degree in communication, information technology, graphic design, marketing, social media, or related degree

• 1 year as a social media graphic designer or social media content developer
• 1 year experience in mentoring and co-facilitating training

Intercultural skills and motivation: Flexible, strong cross-cultural agility, high tolerance for ambiguity, able to work independently, resourceful, creative, and genuinely motivated and capable to serve virtually

Desired qualifications

Education: Master’s degree in information technology, graphic design, marketing, social media, or related degree

Technical Skills:
• Familiarity with virtual engagement and communication
• Familiarity with MS Word, PowerPoint, or related programs

• 2 years’ experience social media marketing
• 2 years’ experience in mentoring, coaching, and training facilitation
• Facilitation and teaching experience

Terms and conditions of engagement

VSPPs will be engaging with the host country partner, in coordination with Peace Corps post staff, remotely from the US. They should have access to a computer, internet, and telephone in order to enable direct engagement with the Peace Corps overseas office and the Host Country Counterpart assigned by the host country partner.

Orientation with the host country partner will be provided, within the designated virtual service hours, during the first week of virtual service via an online presentation and discussion. The host country partner will provide an overview of its organization, the local context, and how they envision collaborating with the VSPP.

The VSPP will have regular check-ins with their counterpart and bi-weekly check-ins with Peace Corps staff. Spending unstructured time with counterparts can be critical to relationship-building and is encouraged through activities such as coffee chats and informal calls within the weekly 5-15 hours.

Engagement-specific safety and security

The VSPP will receive an orientation on Peace Corps’ Child Protection Policy and how it relates to online engagement along with IT security best practices. The VSPP will be expected to follow safety and security guidelines for online engagement to ensure their safety and that of the Host Country Partner and their counterpart, and any beneficiaries of the engagement.

Supervision requirements

The VSPP will report to a designated Peace Corps staff member. The VSPP will be expected to abide by the Virtual Service Pilot Participant and Donation Agreement and Participant Principles of Engagement. The VSPP will also be expected to check in with the designated host country counterpart as assigned by the host county partner.

Click the vacancy announcement for more details.