Program Analyst

Program Analyst

Alexandria, Virginia map
Alexandria, Virginia
Position Type
Organization Type
Government Agency/Public Sector
Professional Level
Non-Competitive Eligibility
Advanced Degree Required

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Program Analyst
U.S. Department of Agriculture - Food and Nutrition Service

Job Posting Date September 4, 2014
Application Deadline September 10, 2014


  • As required, serves as project manager, leader, or coordinator for groups within the Program or Agency to carry out projects or develop solutions to complex policy and operational issues.
  • Conducts analyses of system development and implementation plans, and related documents for the SNAP, in order to evaluate and determine the overall efficiency and effectiveness of program operations.
  • Oversees user acceptance testing to ensure system requirements are met prior to release of new system versions.
  • Reviews test scripts and demonstration plans, as needed.
  • Performs evaluations and recommends corrective actions if/as necessary.
  • Develops and prepares training materials; conducts training.
  • Provides informal training on SNAP operations to contractor staff and systems users, explaining systems procedures and processes to ensure understanding.
  • Provides technical assistance to systems users and manages help desk functions, interpreting analytical data for non-technical staff.
  • Ensures that data integrity is maintained and provide analysis of program data to managers and supervisors involved in program management.
  • Monitors contractor work, ensuring that proper procedures are followed to maintain the integrity of program operations, and that work is completed within budgetary allowances.


  • You must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal Service. Specialized experience for this position includes interfacing with customers to gather and clarify business requirements and timeline expectations; explaining technical subject matter to non-technical audiences; communicating with various levels of management and technical support to successfully accomplish work; developing business requirements for IT development and implementation; conducting qualitative analyses to evaluate effectiveness, efficiency and productivity of technology solutions projects/programs; and applying knowledge of business analysis or project management principles and practices.

NOTES: The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

Additional Information

This job is available to applicants with active non-competitive eligibility (NCE) status. NCE is a special federal hiring status applicable for certain federal jobs. For more information on NCE, visit


89,924 to 116,901

Location Details

  • This position is located in Supplemental Nutrition Assistance Program, Retailer Policy and Management Division, Retailer Administration Branch. The branch oversees system development, web management, help desk operations, data analysis, and provides operational support for all staff involved in SNAP retailer management.

Application Instructions

Additional Application Materials:

For more information and to apply, email the following documents to Shelly Pierce at by 9/15/2014:
  • Resume
  • Description of Peace Corps service/certification of noncompetitive status
  • Please note that transcript is not required, but suggested as it may help you to qualify at a higher grade.
You must include the following text, as appropriate, in your cover letter:
I closed my Peace Corps service on mm/dd/yyyy. Since that date was less than one year ago, I have noncompetitive eligibility.
I closed my Peace Corps service on mm/dd/yyyy. However, I am/was enrolled in a full-time graduate program at [university name] from mm/dd/yyyy until mm/dd/yyyy. I therefore have X months of noncompetitive eligibility left.
I closed my Peace Corps service on mm/dd/yyyy. However, I am/was a member of the U.S. military from mm/dd/yyyy until mm/dd/yyyy. I therefore have X months of noncompetitive eligibility left.
I am/was a Peace Corps civil service employee. I entered on duty on mm/dd/yyyy, and separated from the Peace Corps on mm/dd/yyyy [or, "I have not yet separated from the Peace Corps"]. I therefore have X months of noncompetitive eligibility left.
Note: This is an invitation to submit a resume only if you have existing noncompetitive eligibility, and is not a guarantee of employment.

The posting employer has certified that this announcement complies with Peace Corps' Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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