- Milwaukee, Wisconsin
- Position Type
- Organization Type
- Government Agency/Public Sector
- Professional Level
- Non-Competitive Eligibility
- Advanced Degree Required
Customer Service Representatives provide assistance to the public by answering a wide variety of questions by interviewing the individual, investigating the situation and resolving the problem. Service Representatives are located in each of our field offices and have face-to-face contact with the public.
The majority of positions at Social Security involve working directly with the public, and positions are located throughout the country. Our Public Contact representatives receive extensive training and mentoring in Social Security programs and state laws.
Public Contact representatives speak with beneficiaries about their rights under Social Security laws; gather facts and evidence to establish eligibility for benefits; make critical decisions to determine benefit amounts to individuals; and use state-of-the-art technology to access and update claims information.
This job is available to applicants with active non-competitive eligibility (NCE) status. NCE is a special federal hiring status applicable for certain federal jobs. For more information on NCE, visit www.peacecorps.gov/nce.
$32,000 - $40,000 per year
Positions are available throughout the metro Milwaukee area. Some temporary and permanent full-time positions could be available.
Additional Application Materials:
To apply, email your resume, college transcript and geographic availability to Christine.Marcoux@ssa.gov.
In the Subject Line, please type "Peace Corp or Americorp Applicant".
The posting employer has certified that this announcement complies with Peace Corps' Equal Opportunity Employment policy:
The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.