Service Representative

Service Representative

Springfield, Illinois map
Springfield, Illinois
Position Type
Organization Type
Government Agency/Public Sector
Professional Level
Non-Competitive Eligibility
Advanced Degree Required

Contact Resources

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Service Representative
U.S. Social Security Administration

Job Posting Date June 19, 2014
Application Deadline July 16, 2014


  • Assists the public by answering a wide variety of questions, conducting interviews, investigating situations, and resolving issues. 
  • Makes determinations that affect a claimant’s ongoing eligibility for Social Security benefits and analyzes claimants’ benefit payment histories.


  • U.S. citizenship required.
  • Good written and oral communication skills.
  • Good people skills.
  • Skills in independent analysis and problem solving using policies, procedures, laws, and regulations.

Additional Information

This job is available to applicants with active non-competitive eligibility (NCE) status. NCE is a special federal hiring status applicable for certain federal jobs. For more information on NCE, visit


$31,628 - $43,389 per year

Location Details

This position is located in Springfield, Illinois at the Social Security office at 3112 Constitution Drive, Springfield, Illinois 62704.

Application Instructions

Additional Application Materials:

To apply, please email a resume and your Peace Corps Description of Service (DOS) documenting your NCE to

The posting employer has certified that this announcement complies with Peace Corps' Equal Opportunity Employment policy:

The Peace Corps is committed to providing equal opportunity to all employees, Volunteers, and applicants for employment and volunteer service. Peace Corps policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.

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